Support

If you require support, or want the latest information about your software, visit the Binary Stream Portal (https://portal.binarystream.com/) External link. You can access the following information and services from the Binary Stream Portal: 

  • Product information and downloads - provides the latest product information and software downloads
  • Knowledge base - provides you with solutions to common issues that customers experience
  • Frequently asked questions - provides you with answers to frequently asked general questions about Binary Stream and Binary Stream products
  • Help desk - provides you with a way to submit new support cases for issues that you experience and cannot find a solution; you can also update your existing support cases

For sales and purchasing information, visit www.binarystream.com .

For more information about Binary Stream support, review the following: