Void and Reverse Transactions

After transactions have been posted, you can void or reverse them if needed, but some restrictions apply.

Reverse Journal Transaction

To reverse a journal entry, the transaction must meet the following criteria: 

• When you view the G/L Registers page, the Journal Batch Name must have a value.
• The vendor and customer ledger entries for the journal must not have been applied.
• The bank ledger entries for the journal must not be closed by reconciliation.
• The total sum of the G/L entries must equal zero.
• The journal entry must not include any item ledger entries.
• The ledger entries cannot be created by reversal.

To reverse a journal, follow these steps:

1. Select and type G/L Registers to open the G/L Registers archive page.
2. Select a line in the list, and select Actions > Functions > Reverse Register.

A page showing all journal transactions for the entry appears.

3. Select the line you want to reverse, and select Actions > Reversing > Reverse.
   In this list, you can also see any allocations and intercompany distributions.
4. After the reversal is processed, a line appears in the G/L Registers page with a reversal entry.
   When you view the details of the line, you can also see the reversal for any allocations and intercompany distributions.

Reverse Sales/Purchase Transaction

Because a sales or purchase transaction affects the customer or vendor, and item ledger entries, reversing a sales or purchase transaction cannot be done in the same way as reversing a journal transaction. Instead, if you need to reverse a sales or purchase transaction, you can do one of the following: 

• Correct the invoice
• Create corrective credit memo

To correct an invoice, follow these steps: 

1. Open the Posted Sales/Purchase Invoices page.
2. Follow the steps in the Microsoft Dynamics 365 Business Central documentation for correcting an invoice.
3. After you select a line to view, check that the Closed status is No.
   When the Closed status is No, the posted invoice has not already been corrected.
4. Select Correct > Correct.

To create a corrective credit memo, follow these steps: 

1. Open the Posted Sales/Purchase Invoices page.
2. Follow the steps in the Microsoft Dynamics 365 Business Central documentation for correcting an invoice.
3. After you select a line to view the transaction.
4. Select Correct > Create Corrective Credit Memo.

On the Sales Credit Memo page, all data with regard to MEM entity is transferred to the credit memo.

Before previewing and posting the credit memo, check that the information transferred is correct. When the credit memo is posted, any intercompany distributions are applied as needed.

Void Checks

To void a check, ensure to unapply the check first, and then void it. If you do not unapply the check first, an unbalanced amount might be created. You can void a check using one of the following actions: 

• Use the Unapply and Void action to perform both activities in a single action
• Manually unapply the check first and then use the Void Check Only action

For more information, see the Microsoft Dynamics 365 Business Central documentation.

• To void checks