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Terminate Schedule Lines
Modules > Advanced recurring contract billing > Billing schedules > All or Active billing schedules > [select a billing schedule line] > [select Terminate]
Modules > Advanced recurring contract billing > Billing schedules > All or Active billing schedules > [select a billing schedule] > [select Terminate]
Modules > Advanced recurring contract billing > Billing schedules > All or Active billing schedules > [select a billing schedule] >[select a billing schedule line] > [select Terminate]
Use this page to put a terminate a billing schedule or a single billing schedule line:
- When you terminate a billing schedule, the billing schedule must be Active. It cannot have a status of On hold.
- When you terminate a billing schedule line, the line must have a status of Active. The header section of the billing schedule is not affected when you terminate a billing schedule line.
You can terminate a billing schedule or billing schedule line in one of the following ways:
- From the All/Active Billing Schedules list
- From the header action for the billing schedule displayed on the Billing Schedules page
- From the line action for a specific billing schedule line on the Billing Schedule Lines FastTab on the Billing Schedules page
Tip: If you want to terminate several billing schedules simultaneously, use the Mass Termination Processing page.
Terminate a Billing Schedule or Line
To terminate a billing schedule or billing schedule line, follow these steps:
- Select a billing schedule or a billing schedule line, and select Terminate:
- From the All/Active Billing Schedules list, select a billing schedule.
- On the Billing Schedules page reviewing a specific billing schedule.
- On the Billing Schedules page, in the Billing Schedule Lines FastTab select a line.
- Select the Termination date, the Termination type, and the Reason code.
- Set Credit option to Issue credit.
- If needed specify any Termination notes.
- Select Terminate.
The status of the billing schedule changes based on the Termination type selected:
- When Termination type is Bill remaining, all lines in the billing have the status Last billing. And the billing schedule remains Active until the last invoice is processed. After the last invoice is processed, the status changes to Terminated.
- When Termination type is Adjust schedule, the billing schedule status is updated to Terminated immediately. No further processing is required for the billing schedule.
Terminate with Refund
To terminate a billing schedule or billing schedule line and apply a refund, follow these steps:
- Select a billing schedule or a billing schedule line, and select Terminate:
- From the All/Active Billing Schedules list, select a billing schedule.
- On the Billing Schedules page reviewing a specific billing schedule.
- In the Billing Schedules page, in the Billing Schedule Lines FastTab select a line.
- Select the Termination date, the Termination type, the Reason code, and the Credit option.
- If needed specify any Termination notes.
- Select Terminate with refund.
- Change any of the options as needed, and select OK.
The Mass Termination Processing page opens with the billing schedule and billing schedule lines already in the list.
After the credit is processed, open the View Billing Detail page to review the credit applied to the billing schedule. When the credit amount is greater than zero (0), all future unbilled lines are deleted and replaced with billing details lines that show the negative amounts for the credit that is applied to the billing schedule. View example.
Terminate without Credit
To terminate a billing schedule or billing schedule line without a credit, follow these steps:
- Select a billing schedule or a billing schedule line, and select Terminate:
- On the Billing Schedules page reviewing a specific billing schedule.
- In the Billing Schedules page, in the Billing Schedule Lines FastTab select a line.
- Select the Termination date, and set Termination type to No adjustment.
The Credit option automatically is set to No credit. - Select the Reason code and if needed specify any Termination notes.
- Select Terminate.
When the termination is processed, all billing detail lines after the termination date (including the line that contains the termination date) are removed. Invoices for these lines cannot be created. If the termination is removed, all terminated lines are added back to the billing details, and become available for invoicing.
Fields
This page contains the following fields:
Field | Description |
Termination date | Select the date on which you want to terminate a billing schedule or billing schedule line. |
Termination type |
Select the termination type:
|
Credit option |
When termination a billing schedule line, select how the credit is applied:
The default option is from the Advanced Recurring Contract Billing Parameters page. |
Reason code | Select the reason code for the termination. |
Reason description | Displays the reason code description. |
Termination notes | Specify any notes regarding the termination. |
Buttons
This page contains the following buttons:
Button | Description |
Terminate | Terminates the billing schedule or billing schedule line on the specified date. |
Terminate with refund | Opens the Mass Termination Processing page, where you complete the termination action for the billing schedule or selected billing schedule lines. When you open this page, the filters are automatically applied so that only the selected billing schedule and its lines are in the list to be terminated. |