SBS ARCB Customer Churn Detail Inquiry (from v1.42.6.0)

Generate the details of the billing schedule line of which the user is going to lose the revenue, for example, if any of the items from a billing schedule has an end date between From Date and End Date(inclusive) then the inquiry page will display that billing schedule line. When you first open this page, no filters are applied to the data. Add filters for Completed, Terminated, or Both to see only the data that you want.

 

Generate Report

To generate the report, specify the filters you want and then select how to view the generated report:

The report shows the following information:

  • Item Number

  • Item Description

  • Schedule Number

  • Customer ID and Name

  • End User Name

  • Schedule Status

  • Billing Start Date

  • Billing End Date

  • Termination Date

  • Termination Reason

  • Termination Reason Value

  • Termination Note

  • Total Contract Amount

  • Annual Revenue

  • Monthly Revenue

 

Header Filters

The following default filters are readily available for the report. Add more filters as needed.

• Billing schedule Group

• From Date ( Mandatory to enter)

• To Date (Mandatory to enter)

 

Buttons

This page contains the following buttons:

Process: Generates the report to show the respective data.

 

Note: On changing the From Date, To Date or Billing Schedule Group then you have to click the “Process” again to get the updated data.