SBS ARCB Billing Schedule Change Item

Use this page to change the item for the selected billing schedule line. When a line item is changed, the current line item is terminated from the billing schedule, and then a different item is added to the line to replace the previous item.

This feature is useful in the following situation. Customer A has a 5-year billing schedule contract with Cable Company. As part of that contract, an Internet modem is provided as part of the service. During year 3, the modem is replaced by a different modem. To replace the old modem with the newer mode, this change item feature is used.

Review the following example for changing an item. Contract 1 has the following billing details for a schedule line item Item 1: 

  • Start date: January 15, 2020
  • Frequency: Annually
  • Number of periods: 5
  • Amount: 100.00
  • End date: January 14, 2025

The following table shows the billing detail for the schedule line in Contract 1: 

Start Date End Date Amount Invoiced
January 15, 2020 January 14, 2021 100.00 Yes
January 15, 2021 January 14, 2022 100.00 Yes
January 15, 2022 January 14, 2023 100.00  
January 15, 2023 January 14, 2024 100.00  
January 15, 2024 January 14, 2025 100.00  

When the item number is changed from Item 1 to Item 2, the following occurs: 

  • The item is terminated from Contract 1 on January 14, 2022.
  • A new billing schedule line in the same contract is created, with the following settings: 
    • Start date: January 15, 2022
    • Frequency: Annually
    • Number of periods: 3
    • Amount: 100.00
    • End date: January 14, 2025

The following table shows the billing detail for the schedule line item Item 2: 

Start Date End Date Amount Invoiced
January 15, 2022 January 14, 2023 100.00  
January 15, 2023 January 14, 2024 100.00  
January 15, 2024 January 14, 2025 100.00  

Change Item

To change a line item, follow these steps: 

  1. On the SBS ARCB Billing Schedule Card, select the line item you want to change.
  2. Select Change Item > Change Item.
  3. On the SBS ARCB Billing Schedule Change Item page, select the new item and specify the termination Reason Code and Reason Code Value.
  4. Select Actions > Change Item.
  5. When you are asked to confirm the action, select Yes.

View Item Change History

To view the change history of an item line, follow these steps: 

  1. On the SBS ARCB Billing Schedule Card, select the line item you want to view.
  2. Select Change Item > Change Item History, which opens the Billing Schedule Change Item Line History.
  3. Review the history and close the page when you are finished.

Billing Schedule Change Item Line History

Displays the change history of the selected schedule line item. The history includes the following information: 

Field Description

Billing Schedule No.

Displays the billing schedule number.
Billing Schedule Line No. Displays the line number order for the schedule line item.
Item No. Displays the previous item number for the line.
User ID Displays the ID of the user who executed the change.
Action Date Displays the date on which the change occurred.
Reason Code and Description

Displays the termination reason code and its description.

Reason Value and Description

Displays the termination reason code value and its description.

Fields

This page contains the following fields: 

Field Description
Existing Line Item
Item No. and Description Displays the item number and description for the billing schedule line item. Read-only.
Billing End Date Displays the last invoice date for the schedule line item. Read-only.
New Line Item
Item No. and Item Description Select the item that you want to replace the current item in the billing schedule line.
Billing Start Date Displays the billing start date for the new item. Read-only.
Termination Reason
Reason Code and Description Select the reason code for terminating the schedule line item from the current billing schedule. The description is updated after code is selected.
Reason Code Value and Description Select the reason code value for terminating the schedule line item from the current billing schedule. The description is updated after value is selected.


Actions

This page contains the following actions: 

Actions Description
Change Item

Terminates the schedule line item from the current billing schedule and adds the new item in its place.

The termination date for the schedule line item is the end date of the last invoice period. If no invoices were created for the billing line details for the item, the termination date is the start date of the billing schedule.

The new item uses all the same information as the previous line item, except the pricing method is flat. The start date of the billing schedule line is the start date of the first uninvoiced period. If no invoices for the schedule line have been created, the start date is the start date of the previous schedule line.

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