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SBS ARCB Billing Batch Termination Process

Use this page to terminate currently-displayed billing schedule lines using a specified termination date.

Note icon. Note: Billing schedule lines that are currently included in an invoice creator batch are not available for this process.

Example

Consider a billing schedule with the following settings:

Billing start date: January 01, 2015
Billing end date: December 31, 2015
Billing frequency: Annual

The customer has already been invoiced for the whole year (January 01, 2015 - December 31, 2015), but decides to cancel in March. The amount that the customer paid is 1200.00.

To terminate the contract on March 15, 2015, you must do the following:

On the SBS ARCB Billing Batch Termination Processpage, select the billing schedule you want to terminate.
In Termination date, select March 15, 2015.

The page shows the Credit amount.

Calculation for credit amount: Equal per period

When Prorate daily is set to No, by default, the credit amount is calculated based on equal per period.

When the contract is terminated on March 15, the period that contains the first 15 days of March is considered a full period. Any partial month is considered a whole month. The credit amount is calculated as follows:

Monthly amount: 1200.00/12 = 100
Termination date: March 15 (March 15 is considered a full month)
Months to be billed: (Termination date Month - Start date month) = 3 - 1 + 1 = 3
Amount to be billed: Months to be billed * Monthly amount = 3 * 100.00 = 300
Credit amount: 3 * 300.00 = 900.00

Calculation for credit amount: Prorate daily

When Prorate daily is set to Yes, the daily rate is used to calculate the refund.

Daily rate: 1200.00/365 = 3.28
Number of days to be billed: January 01 to March 14 = 31 + 28 + 14 = 73 days
Amount to be billed: Days * Daily rate = 73 * 3.28 = 239.44
Credit amount: Original amount - Amount to be billed = 1200.00 - 239.44 = 960.56

If needed you can specify a different credit amount, but the amount cannot exceed 1200.00.

Terminate Billing Schedules

Tip: To perform the termination on a specific billing schedule, you can access the billing schedule on the SBS ARCB Billing Schedule Card and then terminate a billing schedule line on the SBS ARCB Billing Schedule Termination page.

To terminate multiple billing schedule lines, follow these steps

In Batch Option, select Termination.

The list updates with all billing schedules that can be terminated.

Specify the Termination Date.
If needed, select the Deferral Adjustment Method.
Select a Reason Code and Reason Code Value.
In the list, select the lines that you want to terminate.
In the Actions > Process > Terminate.
When you are asked to confirm the action, select Yes.

To terminate multiple billing schedule lines and create credit memos, follow these steps:

In Batch Option, select Termination.
Specify the Termination Date.
Select Issue Credit, and then do the following:
1. If you want to prorate the amount of the final invoice, select Prorate Daily.
2. Select the Invoice Date.
Select the lines that you want to terminate.
Select a Reason Code and Reason Code Value.
Select Actions > Process, and select one of Create Credit Memo(s), Post Credit Memo(s), or Post & Send.
When you are asked to confirm the action, select Yes.

Remove Termination

To remove the termination from multiple billing schedule lines, follow these steps:

In Batch Option, select Remove Termination.

The list updates with all billing schedules that have terminated and for which the termination can be removed.

Select a Reason Code and Reason Code Value.
Select the lines for which you want to remove the termination.
In the Actions > Process > Remove Termination.
When you are asked to confirm the action, select Yes.

Fields

This page contains the following fields:

Field	Description
Batch Option	Select the action that you want to perform on the billing schedule lines: Termination: Terminates the selected billing schedule lines. Remove Termination: Removes the termination on the selected billing schedule lines. After you select the action, the list updates and shows all lines to which the action can be applied.
Termination Date	Select the date on which to terminate the selected lines. This date must be earlier than the end date of the schedule line.
Invoice Date	Specify the invoice date. This date is used for creating returns. This field is available only when Issue credit is set to Yes.
Issue Credit	Specifies whether a return is created and the deferral schedule is adjusted: On: When a schedule line is terminated, a return is created and the deferral schedule is adjusted. Off: When a schedule line is terminated, no return is created, and the deferral schedule remains as is.
Prorate Daily	Specify whether the prorate daily rate is used to calculate the refund. On: Uses the prorated daily rate to calculate the refund. Off: Uses the default calculation method to calculate the refund. For more information, review the Example.
Deferral Adjustment Method	Select the deferral adjustment method when a credit memo is applied to a deferral schedule: Unrecognized Periods: Recalculates the deferral schedule as of the start date of the next unrecognized period. Entire Schedule: Recalculates the deferral schedule as of the start date of the deferral schedule.
Reason Code and Description	Select the reason code for terminating the billing schedules. The description is updated after code is selected.
Reason Code Value and Description	Select the reason code value for terminating the billing schedules. The description is updated after value is selected.
Lines
Displays all billing schedule lines to which the selected action can be applied. This list is automatically updated after the Select Option is selected.
Billing Schedule No.	Displays the billing schedule number.
Line No.	Displays the line number of the item on the billing schedule.
Type	Displays the item type.
Item No.	Displays the item number.
Description	Displays the description for the item.
Billing Type	Displays the billing type for the item.
Location Code	Displays the location code of the item.
Unit of Measure	Displays the unit of measure for the item.
Unit price	Displays the unit price for the item.
Quantity	Displays the quantity of the item.
Amount	Displays a calculated amount for the items. The value is calculated as follows: Unit Price * Quantity
Refund Amount	Displays the refund amount.
Tax Group Code	Displays the tax code for the billing schedule line.
Start date	Displays the billing start date.
End date	Displays the billing end date.
Frequency	Displays the billing frequency.
Quantity To Invoice	Displays the quantity that is billed on the invoice.
Interval	Displays the billing interval.
Status	Displays the status of the item.
Sell-To-Customer No.	Displays the customer account ID or number.
Customer Name	Displays the customer name.

Actions

This page contains the following actions:

Action	Description
Action > Process > Terminate	Terminates the selected billing schedule lines. Available only when the Termination action is selected and only the Termination Date is specified. When a credit is being issued, this button is not available.
Action > Process > Remove Termination	Removes the termination from the selected billing schedule lines. Available only when the Removed Termination action is selected.
Action > Process > Create Credit Memo(s)	Terminates the selected billing schedule lines and creates credit memos. Available only when the Termination action is selected and Issue Credit is Yes.
Action > Process > Post Credit Memo(s)	Terminates the selected billing schedule lines and creates and then posts the credit memos. Available only when the Termination action is selected and Issue Credit is Yes.
Action > Process > Post & Send	Terminates the selected billing schedule lines and creates and then posts the credit memos. Also sends messages to all affected customer about the credit memo. Available only when the Termination action is selected and Issue Credit is Yes.