Apply a Credit Memo (Advanced Revenue & Expense Deferrals)
To apply a credit memo to a deferral schedule, follow this general workflow:
- Follow the instructions in the Microsoft Dynamics 365 Business Central documentation to create the originating sales order.
- To create the credit memo, you can use the Sales Credit Memo page or the Posted Sales Invoice page.
- In the Sales Credit Memo page, select Advanced Deferral for the line to review the deferral schedule if needed.
To add a deferral item, you can set the item you add as a deferral item. Review the process for SBS ARED Transaction (Sales) page for creating a deferral schedule for a sales invoice.
From the Posted Sales Invoice , select the item, and then select the Actions tab and select Correct > Create Corrective Credit Memo. The Sales Credit Memo page appears with the selected item as a credit memo. For full steps review the process for the Posted Sales Invoice page.
From the Sales Credit Memo, select Prepare > Get Posted Document Lines to Reverse. On the Posted Sales Document Lines, select the line for which you want to create a credit memo, and select OK. For full steps review the process for the Sales Credit Memo page.
Action
This page contains the following actions:
Action | Description |
Dimensions | From version 1.42.1.0 onwards. By default, the dimensions will originate from the Event Based Template. This button allows users to edit the dimensions. |