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SBS ARCB Billing Support and Renewal Update Process

Use this page to make changes to the support and renewal information for a billing schedule line.

Change Support and Renewal Information

Change the support and renewal information for a billing schedule line: 

  1. On the SBS ARCB Billing Schedule Card page, select a line in the Schedule Lines area.
  2. Select Support/Renewal > Support and Renewal, which opens the SBS ARCB Billing Support and Renewal Update Process page.
  3. Change any of the following options, if needed: 
    • Support Level
    • Renewal % or Renewal Amount
  4. Specify the Reason for the change.
  5. In the Actions tab, select Process.

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Fields

This page contains the following fields: 

Field Description
Support Level Select the sport level for the billing schedule line.
Renewal %

Specify the renewal percentage.

You can specify only one of the renewal percentage or amount. If you change this value, the renewal amount value clears to zero. If you change this value, the renewal amount value clears to zero.

Renewal Amount

Specify the renewal amount.

You can specify only one of the renewal percentage or amount. If you change this value, the renewal percentage value clears to zero.

Reason Specify the reason for the change.
Original Sales Item Displays the original sales item.
Original Sales Amount Displays the original sales amount for the billing schedule line.
Original Support Level Displays the original support level for the billing schedule line.
Original Renewal % Displays the original renewal percentage for the billing schedule line.
Original Renewal Amount Displays the original renewal amount for the billing schedule line.

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Buttons

This page contains the following buttons: 

Button Description
OK

Closes the page.

Actions tab
Process Applies the specified changes to the billing schedule line item. You can review all changes in the SBS ARCB Billing Support and Renewal History form.

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